HR Operations Transformation Lead | Contract

Role Purpose

Lead and support HR workstream from operations such as employee transfer, stakeholder management, governance and compliance, while delivering activities accurately and within timelines.

Key Responsibilities

Project & HR Delivery

• Manage the HR workstream, including project plans, milestones, risks, and dependencies.
• Translate programme requirements into HR deliverables such as employee documentation, system updates, data readiness, and communications.
• Track progress, risks, and key decisions, providing regular updates to stakeholders.

HR Operations

• Oversee employee transfer activities including data validation, transfer documentation, HR system updates, and employee query management.
• Partner with Payroll, HR Technology, Shared Services, and HR Business Partners to ensure smooth execution.

Stakeholder Management

• Collaborate with HR, Business, Legal, Finance, Risk, Compliance, IT, and external vendors.
• Support employee communications, FAQs, manager briefings, and change management activities.

Governance & Compliance

• Ensure compliance with Singapore employment regulations, internal policies, and data privacy requirements.
• Maintain accurate documentation, approvals, audit trails, and reconciliation records.

Reporting & Continuous Improvement

• Manage workforce data reconciliation and transfer tracking.
• Prepare project dashboards, status reports, and leadership updates.
• Identify opportunities to improve processes, reduce manual effort, and enhance operational efficiency.

Requirements

• Degree in Human Resources, Business, Operations, Project Management, or a related discipline.
• PMP, PRINCE2, Agile, or equivalent project management certification
• Ability to manage multiple stakeholders in a fast-paced environment.
• Risk-aware with a good governance and compliance mindset.
• Experience in HR Operations, employee lifecycle management, HR service delivery, and process controls.
• Proven project management experience delivering complex people or organizational change initiatives.
• Experience supporting large-scale employee transfers, migrations, restructures, or integrations.
• Excellent analytical skills with experience in data reconciliation, reporting, and governance.
• Familiarity with Singapore employment practices and HR operational processes.
• Experience with HR systems such as SuccessFactors, ServiceNow, Workday, or similar platforms.
• Change management experience is a plus